Shipping Policy
Shipping Information
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order is shipped.
Domestic Shipping Rates and Estimates
|
Shipping option |
Estimated delivery time |
Price |
|
Standard |
2-6 Business Days | 4.99 |
| In-Store Pickup |
In-store pickup
You can avoid shipping costs with free local pickup at Via Nationale SNC, 89043 Grotteria Mare Reggio Calabria, Italy . After you place your order and select local pickup during checkout, your order will be prepared and ready for pickup within 1 business day. Once your order is ready, you will receive an email with instructions.
Our in-store collection hours are 9.00 - 13.00 / 16.30 - 20.00 Every day except Sunday. When you come to collect your order, make sure you have your confirmation email with you.
International Shipping
We offer international shipping to the European Union
|
Shipping option |
Estimated delivery time |
Price |
|
Standard |
4 to 9 working days |
22.99 |
Your order may be subject to import duties and taxes (such as VAT), which are applied when the shipment reaches the destination country. Ingrosso Agostino is not responsible for these additional charges, which are instead your responsibility as a customer.
How can I check the status of an order?
When your order ships, you will receive an email notification that will include a tracking number that you can use to check the status of your order. Tracking information will be available within 48 hours.
If you do not receive your order within 15 days of receiving the shipping confirmation email, contact us at fratelliagostinogrotteria@gmail.com specifying your name and order number and we will carry out the necessary checks
